Terms and Conditions

Effective Date: 

By accessing or using the website www.primekitchen.com, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

1. Introduction

PrimeKitchen provides high-quality, eco-friendly kitchen essentials designed to simplify cooking. By using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Acceptance of Terms

By accessing or using our website, placing an order, or using any services provided on this site, you agree to these Terms. We may change or update these terms at any time, and any changes will be posted on this page with the updated effective date.

3. Product Information

We strive for accuracy in our product descriptions, images, and pricing, but we do not guarantee the reliability or completeness of the information. We reserve the right to correct any errors and refuse or cancel orders based on incorrect information.

4. Order Process

When you place an order, you agree to pay the total amount, including taxes and shipping fees. Orders are processed only after payment is confirmed. You will receive an email confirmation once your order is placed.

5. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Shopify Payments

Payments are processed securely using encryption technology to protect your data.

6. Shipping and Delivery

We offer shipping across the USA. Shipping costs and delivery times are calculated at checkout.

  • Shipping Time: Orders are processed within 3 to 7 business days. Delivery times depend on your location.
  • Delays: Shipping may be delayed due to external factors like weather conditions or holidays.

7. Returns and Refunds

If you're not satisfied with your purchase, you can return eligible items within 14 days. Items must be unused and in their original condition.

  • Return Process: To initiate a return, contact us at support@primekitchen.com. 
  • Refunds: Refunds will be issued to the original payment method after receiving and inspecting the returned product.

8. Privacy Policy

Your use of our website is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal data.

9. Limitation of Liability

PrimeKitchen is not liable for any damages arising from the use of our website or products. We are not responsible for any direct or indirect damages from product use.

10. Indemnification

You agree to indemnify and hold harmless PrimeKitchen and its affiliates from any claims, damages, or liabilities resulting from your use of our website or violation of these Terms.

11. Intellectual Property

All content on the PrimeKitchen website, including images, product descriptions, logos, and text, is the property of PrimeKitchen and protected by copyright, trademark, and other intellectual property laws.

12. Governing Law

These Terms and Conditions are governed by the laws according of your State, USA. Any legal disputes will be resolved in the courts of your State.

13. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. The updated version will be posted on this page.

14. Contact Us

For any questions, please contact us at:

Email: support@primekitchen.com